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returns

We accept returns on all full price bags within 5 days of delivery receipt. The merchandise must be returned in the same condition in which it was shipped to receive a refund. This includes the original packaging and the box it came in. Returns may not be accepted if the tags have been removed, or the item has been soiled or damaged. Please note, original and return shipping fees will not be credited back upon return. We strongly recommend that customers use a tracked and signed shipping service. We are not responsible for international shipments lost in transit. 

If you would like to make a return, please email info@six-realms.com within 5 days of receiving your order and ship it out within 3 days of receiving our return instructions and authorization.

Please allow up to 7 business days for your refund or exchange to be processed. You will receive a confirmation by e-mail when your return or exchange is complete.

No price adjustments for prior purchases.

*Orders placed during online sales/promotions are final- no refunds or exchanges are allowed. If merchandise is returned despite this policy, items will be sent back to you.

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